We’re here to help.

We want you to feel confident in your purchase. That’s why we offer a 90-day happiness guarantee for all items purchased directly from Blue-Emu—if you’re not completely satisfied, we’ll make it right.

To request a refund, contact our customer service team for a Return Authorization Number. We’ll refund your purchase price (minus sales tax and shipping), no questions asked.

All returns and refunds are subject to review. Reach out to us—we’re here to help!

Emu oil is a natural oil derived from the fat of the emu bird, native to Australia. It’s known for its rich essential fatty acids that help soothe, hydrate, and support recovery. Unlike many topical ingredients that sit on the surface, emu oil absorbs deep into the skin, helping to deliver key ingredients exactly where they’re needed.

In Blue-Emu products, emu oil works as a carrier, enhancing absorption and allowing ingredients like Trolamine Salicylate, Aloe Vera, MSM, and Glucosamine to reach where they’re needed effectively—without the greasy residue. Plus, it helps nourish and moisturize skin, making it as gentle as it is powerful.

• Why you’re returning the item
• Date of purchase
• Sales Receipt or Invoice Number
• Product description
• Quantity to be returned